Refund policy

Return & Exchange Policy

Welcome to Silver Quirks! Your satisfaction is very important to us, and we are committed to providing you with high-quality products and a smooth shopping experience. Please take a moment to review our policy below:

1. Returns

At Silver Quirks, we do not accept returns for any products. Each item is carefully selected and thoroughly checked to ensure it meets our quality standards. We kindly request you to review your order carefully before placing it.

2. Exchanges for Damaged or Defective Products

If you happen to receive a damaged or defective product, you may request an exchange.

  • Contact our customer support team at support@silverquirks.com within 2 days of receiving your order.

  • Please provide clear photographs of the damaged item for verification.

  • Once approved, we will arrange a replacement for the same product, subject to stock availability.

3. Exchange Window

We offer exchanges within 7 days (1 week) from the date of delivery. To qualify:

  • The product must be unused and in its original packaging.

  • All relevant documentation must be included when returning the item.

4. Replacement Only (No Refunds)

We do not issue cash refunds. Instead:

  • Damaged products will be replaced with the same item.

  • If a replacement is not available, we will provide store credit equal to the product’s value, which can be used for future purchases or refund will be initiated as per the choice of customer.

Important Reminders

  • Please inspect your order immediately upon delivery and report any issues within the specified time.

  • Delays in reporting damage may result in ineligibility for exchange.

For any questions or concerns regarding our Return & Exchange Policy, please reach out to us at support@silverquirks.com. Our team will be happy to assist you.

Thank you for choosing Silver Quirks—your trust and support mean the world to us!